Canalien & Co. is not responsible for shipping, handling, or additional charges for returned items. All return shipping charges must be prepaid. Collect on delivery packages will not be accepted.
Please note that for all returns and exchanges, shipping costs will not be refunded.
To arrange a refund or exchange, please email firstname.lastname@example.org.
This return policy is only applicable to purchases made online at www.canalien.ca. Purchases made at retailers carrying Canalien & Co. merchandise are subject to the respective store's return policy.
INCORRECT, DAMAGED, OR DEFECTIVE ITEMS
If you receive an item that is damaged or defective upon arrival, or you have been shipped the incorrect item, please contact us at email@example.com immediately for instructions on how to return your item to us.