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Returns & Exchanges

Canalien Returns and Exchanges

 

RETURNS & EXCHANGES
Doesn't fit? 
Canalien & Co. gladly accepts any unworn, unwashed, or defective merchandise. Returns are accepted within 30 days of delivery and will be refunded to the original form of payment. Items returned after 30 days, will receive online store credit.

Canalien & Co. is not responsible for shipping, handling, or additional charges for returned items. All return shipping charges must be prepaid. Collect on delivery packages will not be accepted.

Please note that for all returns and exchanges, shipping costs will not be refunded.

To arrange a refund or exchange, please email sydney@canalien.ca.

This return policy is only applicable to purchases made online at www.canalien.ca. Purchases made at retailers carrying Canalien & Co. merchandise are subject to the respective store's return policy.

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INCORRECT, DAMAGED, OR DEFECTIVE ITEMS

If you receive an item that is damaged or defective upon arrival, or you have been shipped the incorrect item, please contact us at sydney@canalien.ca immediately for instructions on how to return your item to us.